1) Introduction
Welcome to metsy.in (“Website”), operated by Metsy (“we”, “us”, “our”). By accessing or using our Website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Website.
2) Use of Website
Eligibility:
You must be at least 18 years old to use this Website or have permission from a parent or legal guardian.
License to Use:
We grant you a limited, non-transferable, and revocable license to access and use this Website for personal and non-commercial purposes only. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without our prior written consent.
3) User Accounts
Account Creation:
You may be required to create an account to access certain features. You agree to provide accurate, complete, and current information.
Account Security:
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Metsy is not responsible for any loss resulting from unauthorized use of your account.
4) Product Information
Accuracy:
We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, errors may occur. If we identify an error in the pricing or description of an item you ordered, we will notify you and give you the option to reconfirm or cancel the order.
Product Appearance:
Product images are for representation purposes only. Actual products may vary slightly in color, finish, or texture due to screen settings, lighting, or the nature of metal craftsmanship.
5) Intellectual Property Rights
All content on metsy.in, including text, graphics, logos, images, designs, and software, is the property of Metsy or its licensors and is protected by applicable intellectual property laws.
Trademarks:
The Metsy name, logo, and branding elements may not be used without our prior written permission.
6) Orders & Payments
Order Acceptance:
Placing an order constitutes an offer to purchase. An order is considered accepted only after we send an order confirmation email and/or dispatch the product.
Order Cancellation:
We reserve the right to cancel or refuse any order at our discretion, including due to product unavailability, pricing errors, or suspected fraudulent activity.
7) Returns & Refunds
Returns and refunds are governed by our Refund Policy, available on the Website. By placing an order, you agree to the terms outlined in that policy.
8) Limitation of Liability
To the fullest extent permitted by law, Metsy shall not be liable for any indirect, incidental, special, or consequential damages arising from:
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Use or inability to use the Website
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Purchase or use of any product
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Delays, delivery issues, or third-party service failures
Our total liability, if any, shall not exceed the amount paid by you for the specific product in question.
9) Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page. Continued use of the Website after changes are posted constitutes acceptance of the revised terms.
10) Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts located in India.
11) Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: info@metsy.in